The TELUS workforce acknowledges that our do the job spans quite a few Territories and Treaty parts and we are grateful for the standard Awareness Keepers and Elders who will be with us nowadays, those who have long gone just before us and also the youth that encourage us.
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@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, declaring which i should connect with in the course of "standard Business several hours". Is that this for serious?
Also, our phone line to the house arrived down in a windstorm the opposite night time, as did our neighbors. We do not utilize a landline anymore, nevertheless the cable is in the street and nevertheless related on the house stop. I recommended that They simply clear away it fully. They mentioned as I did not have an Lively landline, they might not send a technician out to clean up the wire in the midst of the road.
I am searching for the phone number to connect with to talk to some representative and thinking whenever they are available in the weekend. I intend to make payment arrangements and tried to on chat, on the other hand they advised me I really need to get in touch with.
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Also, these people today usually do not offer right explanations of all the costs connected to the choices, nor supply alternatives or good email communications.
Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.
What is actually worse could be the destruction of any rely on people had with business, and the Telus internet support enhanced skepticism. Enterprises Will not assist if they insist on making use of phones and the Web to conduct company, and make extensive use of simply call facilities.
So inefficient. An e-mail would get the concept across quite a bit simpler. The following agent said sorry and can reverse the last thirty day period’s charge and terminate it. Another thirty day period A further $seven. Sigh. Over the telephone yet again about 1-one/2 hour. The 2nd consultant was defending her employer and implying I was Incorrect. Just demand me the $340 and quit the $7 every month bill and terminate the digicam, I begged her, after which you can I finished the call. She remaining a message declaring she cannot continue While using the cancellation considering that I hung up. At this point I’m emotion bodily ill from it. I phone once more… forty five minutes. Be sure to, just close this marriage now. At last A further agent certain me It might be cancelled. In complete, in excess of eleven hrs to the cellular phone since February attempting to deal with the digicam return. It felt like punishment… like I’m the enemy - soon after expending above $40,000 with Telus over the years and never the moment complained. I’m quite affected person and well mannered. My ask for was so basic. The entire point was manufactured painfully intricate and prolonged for months.
Resolved conversations are going to be closed and saved for 90 times, and will be accessed inside the Concept Centre throughout the My TELUS app.
The TELUS crew acknowledges that our work spans several Territories and Treaty parts and we are grateful for the traditional Expertise Keepers and Elders who will be with us today, all those who have absent right before us and also the youth that inspire us.